PRIVACY POLICY: RANGE ROVER HOUSE 2025
1. Objective
Jaguar Land Rover is one of the world's leading manufacturers of premium cars. Innovation and design offer our customers experiences they will love for life, anticipating and exceeding their needs and expectations. Quality and excellence are our hallmarks. Taking care of our customers is paramount. We are committed to respecting the privacy of all individuals who visit our websites and anyone who has used or expressed interest in our products and services.
This privacy policy explains how Jaguar Land Rover Spain handles your personal data when you participate in Range Rover House events held in Spain and informs you about the protection of your data. At these events, you can enjoy various activities, such as:
- test drives;
- personalized sessions with JLR product experts; and
- lifestyle experiences (for example, participation in showcooking, olfactory session, musical session, jewelry, essential oils workshop, skin care, etc.), among others.
2. Contact details of the data controller
The data controller of the personal data is the entity Jaguar Land Rover Spain, S.L.U., with V.A.T. B82526757 and registered office at Calle del Puerto de Somport 21-23, 4ª planta, edificio Monteburgos A, C.P. 28050 de Madrid. España.
Jaguar Land Rover Spain is part of a group of companies whose parent company is Jaguar Land Rover Automotive plc., a company registered in the United Kingdom. In the celebration of Range Rover House events, other members of the Jaguar Land Rover Group may provide Jaguar Land Rover Spain with practical assistance with the registration of participants based in their respective territories. For example, for an Italian resident participating in Range Rover House events held in Spain, Jaguar Land Rover Italy may provide practical help for registration and communication with the customer and, in that context, may process their personal data.
For more information on data processing by the Jaguar Land Rover Group company in your country of residence, you can select your market using the following menu: https://www.landrover.com/market-selector/index.html and read the corresponding privacy policy on the website of the relevant group company.
This Privacy Policy informs about the data processing by Jaguar Land Rover Spain of the personal data of participants in Range Rover House events. For more information on the processing of personal data by Jaguar Land Rover Spain, visit our general privacy policy at https://www.landrover.es/privacy-policy/index.html
For more information about the processing of your data, you can contact us at the email address: Bajacrm@infolandrover.es/Bajacrm@infojaguar.es .
3. Main purposes of the processing
Below are the different purposes of processing your personal data, as well as the legal bases that support the processing:
Purpose |
Additional Information |
Legal Bases |
Management of your reservation and payment | The personal data of participants in Range Rover House events are collected through a specific online form that allows the reservation and payment of the registration through a payment module. The purpose of this data processing is to carry out and manage your reservation. | Necessity for the execution of a contract to which you are a party, formalized by accepting the terms and conditions applicable to the event. |
Event management:
|
Management of your registration and attendance at the JLR event. | JLR's legitimate interest in the proper management of the event. |
Conducting satisfaction surveys. | Conducting satisfaction surveys for analytical purposes. | JLR's legitimate interest in conducting surveys to improve the services provided. |
Marketing activities. | Your personal data may be processed to send you communications about products or services that may be of interest to you. Such communications may be sent by any means. | Consent.Note: you can withdraw your consent at any time (this right does not affect the legitimacy of the processing based on that consent before its withdrawal). |
Transfers to third parties. | In case you give your consent to receive communications about offers that may be of interest to you from the Group company located in your country of residence. | Consent. |
In case you give your consent for the data generated in the context of the event to be transferred to the Group company located in your country of residence. | Consent. |
4. Categories of data subject to processing and sources from which they originate
When you participate in Range Rover House events, Jaguar Land Rover Spain may collect your personal data through the following sources:
- Event registration form: when you use the online registration form to reserve your spot at the event,
- Email and phone communications with our team: when you contact or interact with our teams responsible for organizing the Range Rover House event, by phone, text message, email, or any other means of communication, we may collect and process information about you in the messages you send;
- Cookies and other trackers: when you visit, use, or interact with the Range Rover House website, the site will automatically collect certain device information to optimize your experience on the website (for example, allowing our website to automatically adjust the screen size as appropriate for the device you are using to browse the website). This data also supports the analysis of our website. You can find more information about automatic data collection and cookies through our cookie management tool at https://www.rangerover.com/es-es/cookie-policy/index.html .
JLR will process some or all of the following categories of personal data:
- Identification data (e.g., name and surname, email, postal address, phone, IP address, etc.).
- Information about your vehicle, such as make and model.
- Payment information, to make the reservation. In this context, bank data may be processed by our payment partners. Jaguar Land Rover Spain does not have access to this information.
- Driving license in the context of vehicle test drives during the event.
- Personal characteristics data (e.g., hobbies, preferences, etc.).
- Any other data you provide at the event.
- Connection information about the use of the Range Rover House website, collected through electronic trackers, including cookies, and in particular the date and time of your connection, the sections of the site you have visited, and your configuration preferences. You can find more information about automatic data collection and cookies in our cookie management tool at https://www.rangerover.com/es-es/cookie-policy/index.html .
5. Data recipients
The recipients of the data, in addition to the data controller, may be:
- Public Bodies and Administrations, only when necessary to comply with JLR's legal obligations.
- JLR Group companies in your place of residence based on your consent.
Additionally, your personal data may be accessed by trusted companies to process it on our behalf within the framework of their service provision, following our instructions and respecting our Privacy Policy and any other appropriate confidentiality and security measures. These providers are not authorized to use or disclose your personal information except as necessary to provide services on our behalf or to comply with legal requirements.
6. International transfers
JLR may transfer your personal data to recipients located in countries outside the European Economic Area. These countries have an adequate level of protection for personal data according to the European Commission and will only be transferred in the following cases:
- When your residence is in the United Kingdom, and you consent to receive commercial communications about offers that may be of interest to you from the JLR Group company in your country of residence.
- Cookies and trackers, if you accept their use on our website, the data related to your browsing may be processed outside the EU. You can obtain more information about cookies in our cookie management tool at https://www.rangerover.com/es-es/cookie-policy/index.html.
For these purposes, you can request more detailed information about the international transfers made by JLR through the email Bajacrm@infolandrover.es/Bajacrm@infojaguar.es
7. Data retention period
Your personal data will be retained for the time necessary for the management, development, and conclusion of the event, and as long as you do not request its deletion.
Once the event has concluded, your data may be retained duly blocked to comply with JLR's legal obligations.
8. Data protection rights
JLR is committed to respecting the confidentiality of your personal data and ensuring the exercise of your rights, specifically to:
- Access your data: You have the right to access your data to know what personal data we are processing that concerns you.
- Request the rectification or deletion of your data: In certain circumstances, you have the right to rectify those personal data that you consider inaccurate and that concern you, and that are being processed by JLR, as well as the right to request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Request the limitation of the processing of your data: In certain circumstances, you will have the right to request the limitation of the processing of your data, in which case we inform you that we will only retain the data for which you have requested limitation in processing for the exercise or defense of claims.
- Data portability: In certain circumstances, you will have the right to receive the personal data that concerns you, and that you have provided to us, in a structured, commonly used, and machine-readable format, as well as to have it transmitted by JLR to another data controller.
- Object to the processing of your data: In certain circumstances and for reasons related to your particular situation, you will have the right to object to the processing of your data, in which case we would stop processing them unless we must continue doing so for compelling legitimate reasons or for the exercise or defense of possible claims.
- Withdrawal of consent: If you have given us your consent to process your personal data and to send electronic marketing communications, you have the right to revoke such consent at any time. Simply use the presented unsubscribe options found, for example, in the marketing communications we send via email.
To exercise these rights, and for any other clarification, the candidate may write to the previously indicated postal address or through the following email address: Bajacrm@infolandrover.es/Bajacrm@infojaguar.es . Finally, you can file a complaint with the competent supervisory authority in data protection matters. In Spain, this authority is the Spanish Data Protection Agency (www.aepd.es).